Existing

  • 01

    Audit current lighting install base and quality of electrical network

New

  • 01

    Work with architect / lighting consultant to understand lighting requirements

  • 02

    Lighting system design – evaluate size of space, light level needed and source wattage

Working with an electrical consultant

Conflict resolution of multiple services that are in the ceiling

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  • 01

    Mount lighting control hardware

  • 02

    Ensure connectivity between hardware elements

  • 03

    Commissioning – download presets and configure screens

  • 04

    Download device drivers

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  • 05

    Run functional tests on all fixtures

  • 06

    Configure parameters to customers needs (such as schedules and timeouts)

  • 07

    Handover and determine SLA’s for Response and Resolution

  • 08

    Allocate spares either onsite or offsite for warranty replacements

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  • 01

    Tune the LMS to optimize energy consumption and tenant comfort

  • 02

    If customer faces an issue with the GrydLight infrastructure, they log a ticket with the GrydSense ticket tracking system or call the GrydSense support number

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  • 03

    The GrydSense team does remote troubleshooting to determine if its an issue with the GrydLight infrastructure or the electrical infrastructure (such as faulty wiring)

  • 04

    If it’s an issue with Grydlight infrastructure an outsourced service technician is assigned to the ticket and the vendor ensures that SLA’s in responding and resolving the ticket are maintained

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A lighting technology that is so efficient.